Privacy Policy

1. Information We Collect

When you place an order or contact us, we may collect the following information:

• • Full name and contact number
• • Delivery address
• • Email address (if provided)
• • Payment transaction details (processed securely via Khalti)
• • Custom design preferences for bespoke orders

2. How We Use Your Information

We use your information solely to:

• • Process and deliver your orders
• • Communicate about your order status
• • Fulfill bespoke design requests
• • Improve our products and services

3. Data Protection

We do not sell, trade, or share your personal information with third parties. Payment details are processed securely through Khalti's encrypted payment gateway and are never stored on our servers.

4. Cookies

Our website uses minimal cookies to support basic functionality such as your shopping cart session. We do not use tracking or advertising cookies.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us through our contact page or via Instagram.

6. Contact

For any privacy-related questions, reach out to us at concierge@aurorajewelstudio.com or DM us on Instagram.